Privacy Policy

Your privacy matters to us at Docenza

Last updated: 24 June 2026

Welcome to Docenza.in ("Platform", "Website", "We", "Us", or "Our").

Docenza.in is committed to protecting the privacy and security of its users. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you access or use our platform.

By accessing or using Docenza.in, you agree to the terms of this Privacy Policy.

1. Information We Collect

To provide our services and maintain a trusted student marketplace, we may collect the following information:

Personal Information

During registration or subscription purchase, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • College Name
  • City
  • Academic Stream (MBBS / BDS)
  • Academic Year
  • College Identity Card (ID)
  • Profile Information

Account Information

When you create an account, we may collect:

  • Username
  • Login Activity
  • Subscription Details
  • Transaction History
  • Listing Information

Technical Information

We may automatically collect:

  • IP Address
  • Device Information
  • Browser Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies
2. Purpose of Information Collection

We use your information for the following purposes:

  • Creating and managing user accounts
  • Student verification and authentication
  • Processing subscriptions and renewals
  • Enabling buyer-seller interactions
  • Listing and displaying products
  • Providing customer support
  • Sending notifications and updates
  • Preventing fraud, abuse, and duplicate registrations
  • Improving website functionality and user experience
  • Complying with legal obligations
3. Student Verification

To maintain a secure and trusted platform, Docenza.in may require users to upload a valid College Identity Card and other supporting information.

Verification helps us:

  • Confirm student status
  • Prevent fraudulent registrations
  • Improve marketplace trust and safety

Verification does not guarantee the conduct, credibility, or intentions of any user.

4. Information Sharing

Docenza.in does not sell, rent, trade, or commercially exploit users' personal information.

Information may only be shared:

  • When required by law
  • To comply with legal requests
  • To protect the rights, safety, and security of the platform
  • With authorized service providers assisting in platform operations
  • During mergers, acquisitions, or business restructuring (if applicable)
5. Buyer-Seller Information Sharing

When a user chooses to contact another user through the platform, limited information may be shared to facilitate communication.

Users are responsible for exercising appropriate caution while interacting with other users.

6. Cookies & Tracking Technologies

Docenza.in may use cookies and similar technologies to:

  • Improve user experience
  • Remember user preferences
  • Analyze platform performance
  • Enhance security

Users may disable cookies through their browser settings; however, certain website features may not function properly.

7. Data Security

We implement reasonable technical and administrative safeguards to protect user information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect personal information, no internet-based system can guarantee complete security.

8. Data Retention

Docenza.in may retain user information for as long as necessary to:

  • Provide services
  • Maintain records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce platform policies

Even after account closure, certain records may be retained where legally required.

9. User Rights

Users may request:

  • Access to their information
  • Correction of inaccurate information
  • Update of account details
  • Account deactivation (subject to applicable legal and operational requirements)

Requests may be submitted to our support team.

10. Account Suspension & Policy Violations

Docenza.in reserves the right to suspend or terminate accounts involved in:

  • Duplicate registrations
  • Fraudulent activities
  • False information submission
  • Referral abuse
  • Violation of platform policies

Relevant information may be retained for investigation and legal compliance purposes.

11. Third-Party Services

The platform may use third-party services such as:

  • Payment gateways
  • Email service providers
  • Analytics tools
  • Hosting providers

These services operate under their own privacy policies, and users are encouraged to review them separately.

12. Children's Privacy

Docenza.in is intended for students who are legally eligible to enter into agreements and use online services.

The platform is not intended for children under the age of 18 years.

13. Changes to Privacy Policy

Docenza.in reserves the right to modify, amend, or update this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.

Continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

For privacy-related questions, requests, or concerns, please contact:

support@docenza.in
privacy@docenza.in

CONSENT STATEMENT

By registering, subscribing, uploading documents, listing products, contacting users, or using any service offered through Docenza.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.